Cancellation & refunds
Last updated 7 July 2026
Right now, nothing is sold on this site. The community and guides are free, and the Pro waitlist costs nothing and commits you to nothing.
When Housetrix Pro launches
This is the policy Pro will launch with, published in advance:
- Cancel anytime. Monthly subscriptions roll month to month; cancellation is self-serve and takes effect at the end of the paid period. No notice periods, no calls.
- 14-day cooling-off. Under the Consumer Contracts Regulations 2013 you can cancel a subscription within 14 days of starting it for a full refund, minus a proportionate charge for any period you chose to use the service immediately.
- Free trial first.The plan is for Pro to start with a free trial, so you'll know exactly what you're paying for before the first charge.
The binding version of this policy, including the exact cancellation mechanism, will appear here and at checkout before anything is billable.